FPT Software tuyển dụng Technical Presales

About Low-Code Group

• With 15+ years of experience, FPT Software’s Low-Code Group has successfully delivered 500+ projects, supported by a global team of 5,000+ employees holding 3,000+ certifications.

• We specialize in application development, workflow automation, and system integration, helping businesses achieve agility and efficiency through cutting-edge low-code technologies.

• Our trusted clients include DirecTV, Fujifilm, Toyota, SCSK, and Petronas, reflecting our commitment to excellence and innovation in delivering tailored solutions across industries.

Job Overview

• FPT Software seeks a Technical Presales with proven high-level expertise in driving SaaS Solutions using ServiceNow.

Responsibilities

Client Engagement:

• Lead clients to analyze business requirements and translate them into effective ServiceNow solutions.

• Listen to client needs and consult/design comprehensive ServiceNow solutions, demonstrating business value and innovation.

• Act as a trusted advisor to clients, providing subject matter expertise and best practices.

Solution Design and Delivery:

• Envision and design scalable ServiceNow solutions, including ITSM, ITOM, CSM, HRSD, or custom applications.

• Develop and maintain project plans, estimates, and timelines for solution implementation.

• Build proofs of concept to demonstrate capabilities and gain client buy-in.

• Lead the development of low-code/no-code applications leveraging ServiceNow’s capabilities, including the Now Platform and App Engine.

Program Leadership:

• Serve as a program liaison, handling escalations, and acting as the delivery lead for a consolidation program includes multiple concurrent projects from multiple vendors.

• Oversee project management, including Agile project management practices, ensuring successful project execution.

• Task development efforts, conduct code reviews, and lead offshore development teams.

Business Development and Strategy:

• Strategize with company leadership to identify growth opportunities and client needs.

• Support pre-sales activities, including demonstrations and solution envisioning, to drive new business opportunities.

Mentorship and Collaboration:

• Support junior and mid-level team members by sharing resources, mentoring, and providing technical guidance.

• Promote a collaborative team culture to deliver innovative solutions and simplify business processes.

Continuous Improvement:

• Stay updated with the latest ServiceNow features and product updates and educate the team on advancements.

• Manage solutions, maintaining clarity for stakeholders and technical teams.

• Attractive offer, plus annual compensation and performance bonus.

• Working on large-scale projects with hundreds of people

• Have the opportunity to go on a short-term business trip/work in Vietnam or oversea.

• Have the opportunity to work long-term on oversea branches.

• Working with a team full of young, talented members, dynamic working environment

• Opportunity to work with many large corporations around the world

• Participate in hundreds of internal training courses for free and receive certification exam support and receive hot bonuses if you pass difficult certifications according to company regulations.

• F-Town Campus provide many facilities for FPT employees such as football ground, basketball & volleyball, gym & yoga centre, restaurant, cafeteria, etc.

• Global and inclusive workplace with monthly cross-cultural events

• International exposure and career growth across global locations

• Work-life balance benefits supporting employee well-being

• Private health insurance with optional family coverage

• Summer vacation allowance

• Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc

• Company shuttle buses provide convenient way of transportation for all employees

• Sponsored training courses for personal growth

Relocation
FPT Software offers a comprehensive relocation package to support your smooth transition:
• Free orientation and relocation planning prior to departure
• Sponsored work permit, visa, and residency card
• Airport pickup, accommodation transfer, and flexible start date for smooth settling
• Free consultation for family visas, accommodation, local services, and cultural orientation
• Private health insurance and optional family coverage available for a nominal fee
• Free company bus and motorcycle parking
• Free consultation for spouse employment and children’s schooling
• Meal allowances are offered
• Other policies/campaigns are available at the time of posting and apply to specific campuses (e.g., Cầu Hiền Hòa Lạc)

Basic Qualifications

• 5+ years of experience designing and implementing ServiceNow solutions across various modules (ITSM, ITOM, HRSD, etc.).

• Expertise in ServiceNow development, including scripting (JavaScript, AngularJS), UI policies, ACLs, workflows, and Flow Designer.

• Proven ability to architect scalable ServiceNow solutions tailored to client requirements.

• Strong understanding of ServiceNow licensing structures and optimization strategies.

• Strong understanding of ServiceNow roles, security, and permissions.

• Experience automating business processes with Flow Designer, IntegrationHub, or custom API integrations.

• Knowledge of software engineering best practices, including coding standards, code reviews, and DevOps practices.

• Proficiency with ServiceNow Studio, Application Portfolio Management, and CMDB architecture.

• Attention to detail with excellent organizational skills to manage multiple projects and deadlines.

• Exceptional client management, communication, and presentation skills.

• Certifications in ServiceNow, such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD).

Nice to have:

• Strong understanding of ServiceNow licensing, including how to assess, optimize, and manage licensing structures to maximize value.

• ServiceNow CTA or CMA certified