Bellerive Hoi An Hotel & Spa
Mức lương:
Thương lượng
Lượt xem:
848 lượt xem
Hạn nộp hồ sơ:
ĐÃ HẾT HẠN
Kinh nghiệm:
Từ 2 - 3 năm
Chức vụ:
Nhân viên
Yêu cầu bằng cấp:
Cao đẳng
Số lượng cần tuyển:
1 người
Yêu cầu giới tính:
Nam, Nữ
Độ Tuổi:
từ 22 - 36 tuổi
Hình thức làm việc:
Toàn thời gian

Mô tả công việc

- Receive, process and channel all incoming and onward room reservations.
- Respond to all room reservations by telephone, fax or email immediately, accurately and professionally.
- Input all Reservations received on a daily basis in the computer. Backlog should be kept to a minimum and if possible, at a zero level.
- Knowledgeable of all the promotions and packages offered by the hotel (i.e. products and the rates, amenities and duration period).
- Handle FIT bookings.
- Follow-up all booking orders from travel agencies, letters of authorization from companies and airline vouchers from airlines that have noted irregularities for easy processing of the guest folio and for billing purposes.
- Upsell guestrooms whenever possible.
- Cross-sell other products and services of the hotel.
- Promote various hotel packages and promotions whenever appropriate.
- Project a good image of the hotel at all times.
- Provide an accurate information about Bellerive Hoi An to inquiring guests.
* CUSTOMER SATISFACTION:
- Accountable for customer satisfaction of bookers or guests throughout the reservation process.
- Able to set priorities and be responsive to customer’s request.
- Suggests / recommends measures to improve client satisfaction and encourage repeat business

Quyền lợi được hưởng

Yêu cầu công việc

- Minimum of two years in similar capacity
- Remarkable experience in front office and reservations
* Skills and Knowledge
- Sound knowledge of general hotel practices, billing and credit card procedures
- Proficient with Outlook, Excel spreadsheets, Word documents and multi-line phone systems
- Ability to maintain reservation system
- Proven ability to communicate verbally and to follow written and verbal instruction
- Ability to be uncomplaining when handling more than one call at a time
- Friendly, enthusiastic and ability to work under pressure
* Education or Qualification:
- College Degree

Thông tin liên hệ

CÁCH NỘP HỒ SƠ

Cách 1: Nộp hồ sơ trực tiếp tại văn phòng:

Địa chỉ: Lô 01-O17 khu đô thị Phước Trạch – Phước Hải, phường Cửa Đại, Thành phố Hội An, Quảng Nam)

Cách 2: Nộp hồ sơ qua email:

Bấm vào nút "Ứng tuyển ngay" để nộp

Bellerive Hoi An Hotel & Spa

Địa Chỉ:
Lô 01-O17 khu đô thị Phước Trạch – Phước Hải, phường Cửa Đại, Thành phố Hội An, Quảng Nam
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