- Manage Management review, prepare (collect) the input information, record the output results of the review.
- Follow up the improvement action and update the result, evidence.
- Inform to all process owner about new KPI target.
- Ensure the SWOT is made yearly.
- Participate of updating SWOT.
- Ensure the risk analysis is made yearly.
- Define the risk analysis for Document Management process.
- Follow up the preventive action and update the result, evidence.
- Prepare the quality objective and environmental objective form.
- Update the planning and results of the quality objectives, environment objectives
- Handle score card (KPIs indicators)
- Prepare the indicator reports for Management Review, Internal audit, Continuous Improvement, Document Management.
- Take care of data of indicators to keep updated the company scorecard. (monthly)
- Prepare the report for communicating matrix of the system results to all employees.
- Prepare yearly customer satisfaction data collection and reporting.
- Ensure the contingency/emergency plan review yearly.
- Contribute in the simulation of contingency plan.
- Lead for system quality matters (certification and customer audits, etc.)
- Contribute to generate the CARs.
- Assist others to fulfill all requirements which related to system quality.
- Conduct to collect the input to define the internal program yearly and audit activities.
- Monitor in the system the annual audit program.
- Organize with auditee for audit time (system audit).
- Perform internal system process audit according internal audit plan.
- Follow up corrective action of system audit.
- Manage of quality system, environment system and technical documents.
- Evaluate the document before releasing (for right version, format, change description, date,…)
- Conduct release documents in system and print hard copies to required areas and get the old one.
- Ensure proper storage of record.
- Prepare the monthly Non-quality cost, corporate indicator reports and non-financial information to global. - Conduct the general training and information regarding quality management system and environment management.
- Perform monthly stationery order.
- Ensure suppliers submit the RoHS/REACH/CMRT/EMRT declarations when customers require.
- Provide the RoHS/REACH/CMRT/EMRT declarations when customers required.
- Contribute with core team member in identify and evaluate these environmental aspect, environment legal requirement.
- Follow up for record & action plan of ISO 14001 audit.
- Answer information to customers, commercials, etc. regarding QMS,EMS certifications.
- Support other department related to system quality.