- You lead the business. You take the final responsibility that everything is going smoothly.
- In charge of KPIs like customer satisfaction, occupancy and profit
- Oversee daily operations across the coworking, F&B, and accommodation units
- Lead staff & engage "hands-on" across various areas of the business
- Collaborate with the community manager for excellent customer service
- Manage SOPs and processes like membership tracking
- Coordinate marketing initiatives in tandem with freelance professionals.
- Ensure facilities and garden are maintained
- Proactively address and resolve issues or identify opportunities
- Lead a diverse team to promote a vibrant and fun work culture.
- Manage yearly, quarterly, and fortnightly goals.
- Inspire & motivate staff, follow-up and check their progress and workload
- Ideally: drive business automation efforts, working closely with IT experts
- Report directly to the owner
Mô tả công việc
Quyền lợi được hưởng
- Expecting massive growth in 2024/2025. Become part of our growth story!
- Competitive salary ranging from 20-35mil & potential equity for loyal staff.
- A workspace that brings nature to you: we’re 270° surrounded by green rice paddies, animals (cows, buffalos, birds, ducks), and views of mountains and sunset in the back
- A dynamic English-speaking team complemented by intellectually stimulating, long-term English-speaking customers.
- Relocation package including flight and accommodation support if you're not based in Hoi An.
- Potential for promotions as Hub expands across multiple branches.
- Access to training resources to continually elevate your skills.
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APPLY TODAY!
Send us your CV today, we're looking to hire fast.
Bonus, if you can include a short cover letter where you show that you understand the size of our business.
Ideally, include your salary expectation and availability (notice period)
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Yêu cầu công việc
-A proactive, self-starter attitude with a sense of ownership over the entire business, valuing structure and consistency in operations.
-Executor/Finisher-type personality: Possesses a natural inclination for following through on commitments and finalizing tasks.
-Proven experience in small business management, ideally in F&B or hospitality
-Above-average English fluency, ideally fluent in Vietnamese
-Familiarity with Western culture and an ability to bridge cultural nuances.
-Strength in creating structures, systems, and processes (SOPs) that make work easier and faster.
-Strong interpersonal skills with a flair for conflict resolution.
-Observant nature to identify and proactively address potential issues or inefficiencies
-Ideally tech-savvy with a willingness to adapt and learn new tools and platforms.